Privacy Policy

This Privacy Policy applies to Shenzhen Redvance Technology Co., Ltd. ("RedVance", "we", "us", or "our"), a red light therapy panel manufacturer and OEM / ODM supplier based in Shenzhen, Guangdong, China.

Our website is located at redvancetech.com. This policy explains how we collect, use, store, and protect information when you visit our website or contact us.

We collect information in two ways:

Information you provide directly — when you submit a contact form, send an email, or reach out via WhatsApp or LinkedIn. This may include:

• Your name and job title
• Your company name and country
• Your email address and phone number
• The content of your message or enquiry

Information collected automatically — when you visit our website, standard web server logs and analytics tools may record:

• Your IP address and approximate location
• Browser type and operating system
• Pages visited and time spent on site
• Referring URL

We use the information we collect for the following purposes:

• To respond to your enquiries and provide product or project information
• To prepare and send quotations, proposals, or samples
• To manage ongoing business relationships
• To improve our website and understand how visitors use it
• To comply with applicable legal obligations

We do not use your information for automated decision-making, profiling, or marketing campaigns without your explicit consent.

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

• Service providers — such as email hosting, website hosting, or analytics tools — who process data on our behalf and are bound by confidentiality obligations
• Legal authorities — where required by applicable law, court order, or regulatory requirement

Any third-party service providers we use are required to handle your data in a manner consistent with this policy.

We retain your personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

Enquiry and contact records are typically retained for up to 3 years from the date of last contact. You may request deletion of your data at any time by contacting us.

Our website may use cookies and similar technologies to improve functionality and understand site usage. These may include:

• Essential cookies — required for the website to function correctly
• Analytics cookies — used to understand visitor behaviour in aggregate, anonymised form

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the data we hold about you
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data
• The right to object to or restrict processing
• The right to data portability

To exercise any of these rights, please contact us at info@redvancetech.com. We will respond within a reasonable timeframe.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

Our website may contain links to third-party websites, including social media platforms such as LinkedIn, Facebook, and WhatsApp. We are not responsible for the privacy practices of those sites.

We encourage you to review the privacy policies of any third-party sites you visit.

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Company: Shenzhen Redvance Technology Co., Ltd.
• Contact: Heather Ye
• Email: info@redvancetech.com
• Phone: +86 135 3679 1558
• Address: Room 813, Block A, Building 6, Longguang Jiulongtai, Dongkeng Community, Fenghuang Subdistrict, Guangming District, Shenzhen, China

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the effective date noted at the top.