{"id":876,"date":"2026-06-10T07:36:42","date_gmt":"2026-06-10T07:36:42","guid":{"rendered":"https:\/\/redvancetech.com\/?page_id=876"},"modified":"2026-06-10T07:40:25","modified_gmt":"2026-06-10T07:40:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/redvancetech.com\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"876\" class=\"elementor elementor-876\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e39f03 e-flex e-con-boxed e-con e-parent\" data-id=\"9e39f03\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1f3d5f elementor-widget elementor-widget-html\" data-id=\"f1f3d5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<link rel=\"preconnect\" 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.rv-faq-main-wrap{grid-template-columns:1fr;}\n  .rv-faq-sidebar{position:static;display:none;}\n  .rv-faq-cta-band{grid-template-columns:1fr;}\n}\n@media(max-width:560px){\n  .rv-faq-cta-btns{flex-direction:row;}\n  .rv-btn-primary,.rv-btn-ghost{flex:1;justify-content:center;}\n}\n<\/style>\n\n<div class=\"rv-faq-page\">\n\n  <!-- HERO -->\n  <div class=\"rv-faq-hero\">\n    <div class=\"rv-faq-hero-wrap\">\n      <div class=\"rv-faq-hero-inner\">\n        <span class=\"rv-faq-eyebrow\">RedVance \u00b7 OEM &amp; ODM<\/span>\n        <h1 class=\"rv-faq-h1\">Questions brands ask<br>before working with a <span class=\"rv-hl\">manufacturer<\/span><\/h1>\n        <div class=\"rv-faq-rule\"><\/div>\n        <div class=\"rv-faq-lede\">\n          Straight answers about sampling, customisation, orders and compliance \u2014 from the team that actually builds the products.\n        <\/div>\n        <p class=\"rv-faq-sublede\">Can't find your question? <a href=\"https:\/\/redvancetech.com\/contact-us\/\">Ask our engineering team directly<\/a> \u2014 we respond quickly with specifics, not boilerplate.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- MAIN -->\n  <div class=\"rv-faq-main\">\n    <div class=\"rv-faq-main-wrap\">\n\n      <!-- \u5de6\u4fa7\u76ee\u5f55 -->\n      <aside class=\"rv-faq-sidebar\">\n        <span class=\"rv-faq-toc-label\">Contents<\/span>\n        <ul class=\"rv-faq-toc\">\n          <li><a href=\"#faq-01\">Working with us<\/a><\/li>\n          <li><a href=\"#faq-02\">Samples &amp; validation<\/a><\/li>\n          <li><a href=\"#faq-03\">Orders &amp; production<\/a><\/li>\n          <li><a href=\"#faq-04\">Compliance &amp; shipping<\/a><\/li>\n        <\/ul>\n        <div class=\"rv-faq-sidebar-cta\">\n          <span class=\"rv-faq-sidebar-cta-text\">Have a specific question?<\/span>\n          <span class=\"rv-faq-sidebar-cta-sub\">Talk to the team that builds the product.<\/span>\n          <a href=\"https:\/\/redvancetech.com\/contact-us\/\">\n            Contact us\n            <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg>\n          <\/a>\n        <\/div>\n      <\/aside>\n\n      <!-- \u53f3\u4fa7\u5185\u5bb9 -->\n      <div class=\"rv-faq-content\">\n\n        <!-- Group 01 -->\n        <div class=\"rv-faq-group\" id=\"faq-01\">\n          <div class=\"rv-faq-group-header\">\n            <span class=\"rv-faq-group-num\">01<\/span>\n            <h2 class=\"rv-faq-group-title\">Working with us<\/h2>\n          <\/div>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              What's the difference between your OEM and ODM service?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p><strong>ODM<\/strong> means you adapt one of our engineered device platforms and launch it under your brand \u2014 fastest and most cost-efficient. <strong>OEM<\/strong> means we build to your own design and specification. Most brands start ODM and move to OEM as volume grows. Details on both are on our <a href=\"https:\/\/redvancetech.com\/oem-odm\/\">OEM\/ODM page<\/a>.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Are you an actual manufacturer or a trading company?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>We are a Shenzhen-based manufacturer that designs its own PCBA, LED drivers, and SMT process in-house \u2014 which is why we can state specs with measurement conditions and back them with test data. If you want to verify this yourself (for us or any supplier), use the framework in our guide to <a href=\"https:\/\/redvancetech.com\/blog\/red-light-therapy-oem-odm-manufacturer-guide\">verifying a manufacturer's real engineering<\/a>.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Will you sign an NDA?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Yes. Much of our work is confidential manufacturing for overseas brands, so NDAs are standard practice for us \u2014 covering your product plans, designs, and commercial terms.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              What can be customised?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>It ranges from branding-level work (logo, colourway, packaging, manuals) to engineering-level work (wavelength combinations, irradiance targets, LED layout, housing, firmware and controls). What makes sense depends on your goals and volume \u2014 tell us what you're building via the <a href=\"https:\/\/redvancetech.com\/contact-us\/\">contact page<\/a> and we'll map the options.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              What products do you manufacture?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Our core line is red light therapy LED panels across multiple sizes \u2014 see the <a href=\"https:\/\/redvancetech.com\/red-light-therapy-panels\/\">panels range<\/a> \u2014 alongside OEM\/ODM builds to client specification. If your form factor isn't listed, ask: the underlying PCBA, driver, and SMT capability is what determines what we can build.<\/p>\n            <\/div>\n          <\/details>\n        <\/div>\n\n        <!-- Group 02 -->\n        <div class=\"rv-faq-group\" id=\"faq-02\">\n          <div class=\"rv-faq-group-header\">\n            <span class=\"rv-faq-group-num\">02<\/span>\n            <h2 class=\"rv-faq-group-title\">Samples &amp; validation<\/h2>\n          <\/div>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Can I get a sample before placing an order?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Yes \u2014 we encourage it. Evaluating a physical sample, with instruments, is the only honest way to validate a supplier. Sample terms depend on the model and customisation level; <a href=\"https:\/\/redvancetech.com\/contact-us\/\">contact us<\/a> with your target spec to arrange one.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Do you provide test reports with samples?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Yes. We can supply irradiance data with the measurement distance and method stated, wavelength specifications, and relevant safety test documentation \u2014 the inputs you need to verify the device against its spec rather than take our word for it. Our guide to <a href=\"https:\/\/redvancetech.com\/blog\/red-light-therapy-irradiance-mw-cm2\">reading irradiance specs<\/a> explains what to look for.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Can we audit your factory?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Yes \u2014 on-site visits and third-party audits can both be arranged. We'd rather work with brands that verify their supply chain; it's the buyers who don't check that end up with trading companies.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Can you help us decide what product to launch?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Yes. We work with brands from product selection through branding, packaging, and launch preparation \u2014 not just production. If you're choosing between form factors, start with our comparison of <a href=\"https:\/\/redvancetech.com\/blog\/red-light-therapy-device-types-panel-mask-wrap\">panels, masks, and wraps<\/a>, then talk to us about your market.<\/p>\n            <\/div>\n          <\/details>\n        <\/div>\n\n        <!-- Group 03 -->\n        <div class=\"rv-faq-group\" id=\"faq-03\">\n          <div class=\"rv-faq-group-header\">\n            <span class=\"rv-faq-group-num\">03<\/span>\n            <h2 class=\"rv-faq-group-title\">Orders &amp; production<\/h2>\n          <\/div>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              What is your MOQ?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>It depends on the customisation level. Branding an existing platform carries a significantly lower MOQ than a custom-engineered design, because custom work involves component minimums and tooling. Tell us your model and quantity and we'll quote both tiers \u2014 our breakdown of <a href=\"https:\/\/redvancetech.com\/blog\/red-light-therapy-manufacturing-cost-moq\">cost and MOQ drivers<\/a> explains why the two differ.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              What are your lead times?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Lead time varies with order size, customisation, and component availability, and we'd rather quote you a real date than a generic promise. When you enquire, we'll confirm a production schedule for your specific order \u2014 including sampling and pre-production validation stages.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              How do you control quality during production?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Quality is controlled at the board level \u2014 LED binning, driver testing, and SMT process control \u2014 plus inspection during and after production. We can support First Article Inspection and per-batch test data, so consistency is documented rather than assumed.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              What payment terms do you accept?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Terms are agreed per order and depend on order size and relationship stage \u2014 typically structured as a deposit with balance against an agreed milestone. We'll confirm specifics in your quotation.<\/p>\n            <\/div>\n          <\/details>\n        <\/div>\n\n        <!-- Group 04 -->\n        <div class=\"rv-faq-group\" id=\"faq-04\">\n          <div class=\"rv-faq-group-header\">\n            <span class=\"rv-faq-group-num\">04<\/span>\n            <h2 class=\"rv-faq-group-title\">Compliance &amp; shipping<\/h2>\n          <\/div>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Can you support FDA, CE, and other certifications?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>We engineer toward target standards (such as FCC, CE, RoHS, and IEC 62471, with IEC 60601 for medical positioning) and supply the device specifications and test reports your regulatory pathway needs. The claims and clearances themselves remain the brand's responsibility \u2014 our guide to <a href=\"https:\/\/redvancetech.com\/blog\/red-light-therapy-fda-ce-compliance\">FDA and CE compliance for red light devices<\/a> explains how the pathways work.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Which markets do you ship to?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>We supply brands globally, with most clients in North America, Europe, and the UK. Shipping method and terms are quoted per order based on destination, volume, and timeline.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Can you handle our branded packaging?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Yes \u2014 branded retail packaging, manuals, and inserts can be produced as part of the order, so devices arrive market-ready rather than needing repacking.<\/p>\n            <\/div>\n          <\/details>\n\n          <details class=\"rv-faq-item\">\n            <summary class=\"rv-faq-q\">\n              Who do we talk to?\n              <span class=\"rv-faq-q-icon\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"12\" y1=\"5\" x2=\"12\" y2=\"19\"\/><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><\/svg><\/span>\n            <\/summary>\n            <div class=\"rv-faq-a\">\n              <p>Reach us through the <a href=\"https:\/\/redvancetech.com\/contact-us\/\">contact page<\/a> \u2014 enquiries go to the team that actually works on your product, so you get engineering answers, not sales scripts. You can read more about the company on our <a href=\"https:\/\/redvancetech.com\/about-us\/\">About page<\/a>.<\/p>\n            <\/div>\n          <\/details>\n        <\/div>\n\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- BOTTOM CTA -->\n  <div class=\"rv-faq-cta-wrap\">\n    <div class=\"rv-faq-cta-band\">\n      <div class=\"rv-tg\"><\/div>\n      <div class=\"rv-faq-cta-copy\">\n        <span class=\"rv-faq-cta-eyebrow\">Ready to talk specifics?<\/span>\n        <h2 class=\"rv-faq-cta-h\">Send us your form factor,<br>target specs and quantity<\/h2>\n        <p class=\"rv-faq-cta-p\">We'll come back with an itemised, spec-matched proposal \u2014 not a generic brochure.<\/p>\n      <\/div>\n      <div class=\"rv-faq-cta-btns\">\n        <a href=\"https:\/\/redvancetech.com\/contact-us\/\" class=\"rv-btn-primary\">\n          <span>Request a proposal<\/span>\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 12h14M13 6l6 6-6 6\"\/><\/svg>\n        <\/a>\n        <a href=\"https:\/\/redvancetech.com\/oem-odm\/\" class=\"rv-btn-ghost\">Explore OEM \/ ODM<\/a>\n      <\/div>\n    <\/div>\n  <\/div>\n\n<\/div>\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\":\"https:\/\/schema.org\",\n  \"@type\":\"FAQPage\",\n  \"mainEntity\":[\n    {\"@type\":\"Question\",\"name\":\"What's the difference between your OEM and ODM service?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"ODM means adapting one of RedVance's engineered device platforms and launching it under your brand. 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